THE APARTMENTS |
 Where are the apartments? |
Ulas Suites & Apartments are situated only in the heart of Sultanahmet Old City center of Istanbul. They are all very close to one another and in the best areas of the city:
• Blue Mosque
• Saint Sophia
• Topkapi Palace
• Grand Bazaar
Our speciality is the heart of Sultanahmet. We cannot offer you apartments other than in the most central areas of Istanbul.
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The means of transport near the apartments |
Due to our excellent location, you will find numerous transport solutions in close proximity to the apartment, including the tram, metro and ferries. We can also make travelling easier for you by reserving taxis for your trips.
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Well-equipped apartments |
Our offer of an "aparthotel" enables you to stay in Istanbul and enjoy the advantages of a real 3 star luxury furnished apartment.
The kitchen is entirely equipped with tableware, electric appliances, a kettle, and dish towels. On your arrival, you will be given a cleaning kit, containing a bottle of washing-up liquid, a sponge, a cleaning cloth.
Also available in the apartment are a hoover/vacuum cleaner, an iron and ironing board and a hairdryer.
The bathroom, which is perfectly maintained, includes a shower and is equipped with bathroom linen (towels and a bath mat). Hospitality products (soap, shampoo and a shoe sponge) are also offered to make your stay as comfortable as possible.
The apartment’s sleeping arrangements consist of a double bed measuring 140cm x 190cm with top-quality bed linen which is regularly changed to meet the best 3*** quality standards.
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SMOOTH PLANNING FOR YOUR STAY |
Where to collect the keys of your apartment? |
You can collect the keys of your apartment at our office, which is open 24/7.
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What time can I occupy the apartment? |
You can gain entry into the apartment from 3:00 pm. If you wish to occupy your apartment before 3:00 pm, please specify during the booking stage, an it is subject to availability. It is also possible for you to leave your luggage at our offices prior to 3:00 pm for no additional fee.
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During your stay |
Do not hesitate to contact us regarding any questions that you may have throughout your stay. A maintenance staff is available to fully resolve any problems, should they occur, in your apartment.
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The day of your departure |
The "check-out" time of your apartment is fixed at 11:00 am. However, if you are planning to leave Istanbul later, we can keep your luggage in our offices at no extra cost. Please contact our office prior to your departure to organise your departure.
The apartment must be returned in good order (dishes made, bins emptied), otherwise a cleaning service and/or any damage will be charged.
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THE BOOKING |
How to book your apartment? |
Contact us as soon as you know your dates, indicating the type of apartment wanted: studio or 1 bedroom apartment.
A simple e-mail, telephone call or fax is enough to make your booking. You will also be asked to provide the details of your credit card (VISA or MASTERCARD), namely the card holder’s name and the card number, the expiration date, as well as the CVC security code (the last 3 numbers on the back of the card).
Your billing address and telephone number (mobile if possible) will also be needed. Please note that your credit card details are only kept for a guarantee for your reservation
As soon as your booking has been finalised, you will receive your confirmation by e-mail.
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What do our prices include? |
Our prices are NET. There are no agency fees.
Our prices include the following: washing and changing of linen every 7 days for stays of more than a week, high-speed Wi-Fi internet access, satellite cable television channels
Upon request payable: breakfast, and extra household cleaning or linen – do not hesitate to ask us for more details.
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Security deposit |
On your arrival at our apartment in Istanbul, we will take a copy of your credit card as a security deposit.
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What are the cancellation conditions? |
Your credit card details are only kept for a guarantee for your reservation. Full payment should be made in cash on your arrival to the apartment.
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What are the cancellation conditions? |
In the event of a cancellation made 7 or more days prior to arrival: the 1st night of your stay is charged to your credit card given during the booking stage.
In the event of a cancellation less than 7 days prior to arrival and in the event of a no-show: Totality of your stay is charged to your credit card given during the booking stage.
In the event where the rent was established on a monthly basis, and there is a cancellation before the initial period of 30 days
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